For Twitter, simplicity no longer key to ad revenue

Written By Unknown on Selasa, 17 September 2013 | 21.43

-- Vindu Goel

SAN FRANCISCO: When it comes to making money, Twitter is all about keeping it simple. There are no banner ads, no dancing animations, no ads inserted between screens that you must click to get past.

Virtually all of the company's revenue, which is projected to be nearly $600 million this year and $950 million next year, comes from three basic advertising formats that blend smoothly into its core microblogging service, whether users are accessing it from a mobile phone or a web browser.

"What they have been able to do very well is develop products that meet the needs of most advertisers without being overly complex," said Debra Aho Williamson, principal analyst for social media at eMarketer, a research firm.

But the simplicity of Twitter's products is also a weakness, especially when compared with other social networks like Facebook. The company does not have concrete demographic information about individual users, like gender and age, to allow it to sell highly targeted ads at expensive rates. And its marketing efforts have largely been oriented toward large advertisers in the United States, with few sales to smaller businesses and only about one-fifth of its ad revenues coming from overseas, Williamson said.

Twitter, which announced last week that it had filed confidential paperwork to begin the process of selling stock in an initial public offering, has disclosed virtually no information about its finances. The company declined to comment for this article, citing regulatory restrictions surrounding its IPO.

But eMarketer estimates that the company will bring in $583 million in revenue from advertising this year, and $950 million in 2014. Twitter also makes additional revenue from selling the data in its raw feed of hundreds of millions of messages daily.

The most common type of Twitter ad, especially on mobile devices, is the promoted tweet. Essentially, advertisers create a Twitter message - limited to 140 characters like any other message on the service - and pay to insert it into the flow of messages that a user sees, based on certain traits like age, gender or keywords that a person is interested in.

So if you search for "Apple iPhone" on Twitter, the first tweet that is likely to appear is a paid ad from Google's Motorola unit, which is running a campaign proclaiming the virtues of its Android smartphones ("Love to talk? Moto X responds to your voice - no touching necessary," reads one) or from Microsoft, which is pushing its Windows Phone devices ("Watch how the 41-megapixel #WindowsPhone Nokia Lumia 1020 makes any seat the best seat in the house"). Both companies are bidding against each other to reach people interested in the iPhone.

In many ways, the results resemble the ads that pop up at the top of the page after a Web search on Google, which also emphasizes simplicity in its ad business.

As with Google, Twitter's advertisers set key parameters like target audience and how much they want to spend, and then computer programmes submit bids instantly to serve ads to available slots.

Advertisers pay only when someone interacts with an ad, such as by retweeting it to their followers, commenting on it or marking it as a favourite. That typically happens only 1% to 3% of the time. To get that rate on the higher side, Twitter's system does not just automatically award an ad slot to the highest bidder; instead, it gives an advantage to ads that previous viewers have found to be more relevant or engaging.

The holy grail for advertisers is an ad that is widely shared by Twitter users to their own followers. To boost the chances of going viral, brands will often embed photos and videos into their ads.


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