Bank of India deploys Microsoft SharePoint solution

NEW DELHI: Tech giant Microsoft has said that public sector Bank of India has deployed its SharePoint solution to automate the loan and application deposit process in its over 4,100 branches and 50 zonal offices across India.

The automation of 15 different loan application forms have reduced the turn-around time for filling up applications by 50%, improved customer satisfaction and increased operational efficiency, Microsoft said in a release.

Bank of India is an early adopter of Microsoft SharePoint and has set this as a benchmark for other nationalized banks to increase efficiency and collaboration, especially for customers who prefer online transactions and access their bank accounts over the internet, it added.

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