Apple sued over iMessage bug

Written By Unknown on Sabtu, 17 Mei 2014 | 21.43

Apple has been slapped with a lawsuit in the US over a bug that makes any message sent via the iMessage app of iPhone dissappear once the user has switched to Android.

According to a Bloomberg report, Adrienne Moore, a former iPhone user, has claimed that Apple's messaging system "interfered with delivery of texts after she switched to an Android-based smartphone."

iMessage is Apple's propreitary app that allows users to send messages to other Apple gadgets without any carrier charges, much like WhatsApp. However, while WhatsApp users can get messages on a new phone after switching from iPhones, iMessage does not allow that.

When a user starts operating this app, Apple registers their mobile phone number in its system and all texts are sent via iMessage app. Once the number is registered, even if the user switches to a new mobile platform, their number will continue to receive iMessages. However, the user is not notified of the message missed. Similarly, the sender too gets no notification about the message non-delivery of the message sent.

In her complaint, Moore has said that those who move from iPhones to other devices are "penalized and unable to obtain the full benefits of their wireless-service contracts."

The report also says that the lawsuit claims Apple failed to disclose that switching to a device other than one running on Apple's iOS operating system would result in the interference. The suit is based on contractual interference and unfair competition laws.

Moore is seeking class-action status for this case, meaning that her lawsuit stands for thousands or possibly millions of other users who may have suffered due to this bug.

Former Lifehacker editor Adam Pash wrote on his personl blog that Apple knows of the issue, but a company tech support executive told him that it is "clueless as to how to fix it."


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