On automation
I want to make a big mention of automation. Artificial intelligence as a domain is not very well understood. It is often as sociated with precipitating...the irrelevance of humanity. Having studied at Stanford and other places at the feet of the pioneers of this domain, I see the word fundamentally differently.
Technology has always been about the amplification of the human being. About augmenting them with new capabilities, not about making them irrelevant.
On design thinking
We are starting Design Thinking training in a massive way. We have already done sessions for many of our leaders, for example in consulting and our sales leadership, together with Stanford University's d.school (design big Frida school).
We are putting together a big design thinking training session at Mysore and other devel opment centres. This will help us train tens of thousands of employees on Design Thinking over the next few months.
On target margins
It is too early to forecast that, but based on the strategy that I have articulated, we should be able to get into 15-18% growth in the long term, and 25-28% margins. I see no reason why, over a long term, we couldn't achieve such numbers.
On acquisitions
The key idea is to not acquire yesterday's products and services companies, but to acquire capabilities and skills of tomorrow that help us grow in areas that are strategic to us.
Beyond the technology and the skills, we also want to use the inorganic strategy to get into some other penetrative but high-growth areas, and some geographies, where acquisitions can help us achieve our objectives faster.
Working with startups Infosys can enable startups to hinking's attain great engineering speed, scale and global reach by helping them amplify their development at the right moment, combined with joint go-to-market where we can help bring startups to our clients.
Strategic investment from our $100-million venture fund, to help bring Infosys into close collaboration with today's startups, will lead to great companies of the future.
On sales team We do see meaningful changes on the sales front. Our sales team is actively engaged in renewing its own capabilities through both reskilling and retraining, and bringing in new talent. We have already done Design Thinking training sessions with our sales players.
On banking product Our Finacle business did not have such a great quarter, and posted a 5.4% decline in quarter-on-quarter revenue.
We just announced a leadership change for this unit, and we will be executing plans on several dimensions to return this business to growth and success.
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